Founded on site experience and shaped by what commercial projects actually demand
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Crafted Spaces was founded by Shane and Kylie Sandford.
Shane spent years working across commercial construction sites before stepping into project leadership and ultimately establishing Crafted Spaces.
That hands-on background means the business was not created in a boardroom. It was shaped by direct experience managing trades, solving site problems, coordinating services, and delivering under real program pressure.
Kylie brings operational and commercial oversight to every project. From contract administration and cost management through to client coordination, she ensures that the business side of delivery runs with the same discipline as the site.
Together, they created Crafted Spaces to operate the way they believe commercial construction should work:
With clear accountability, honest communication, and a standard of delivery that makes clients want to come back.
The business started with a single QSR client. That relationship grew through consistent results. Then referrals followed. Today, Crafted Spaces delivers fitouts, refurbishments, and new builds for some of Australia's most recognised QSR, retail, and fitness brands across four states.
No investor funding. No aggressive growth strategy. Just reliable delivery that earned the next opportunity every time.
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Accountability over excuses
Every project has a named leader who owns the outcome. When issues arise, we address them directly rather than deflecting responsibility. Our clients always know who is accountable and who to contact.
Transparency before trust is earned
We provide clear cost reporting, documented variations, and weekly progress updates because we understand that trust is not assumed. It is earned through consistent visibility and honest communication.
Program discipline as standard practice
Timelines are not suggestions. We plan procurement early, sequence approvals before construction begins, and manage the critical path with the same rigour as the budget. Protecting your opening date is not a bonus. It is a baseline expectation.
Craftsmanship that outlasts the handover
We take pride in finishes and details that perform long after practical completion. Spaces should still look and function as intended years into operation, not just on handover day.
Relationships over transactions
The majority of our work comes from clients who have worked with us before. We do not chase volume. We focus on delivering at a standard that earns the next project.
Depth and scale that support your brand's growth
100+
4
60+
The program protection framework
Clear scope from the start
We confirm exactly what is being built, site conditions, landlord requirements, and brand standards before final pricing. Getting this clear early reduces misunderstandings and helps prevent unnecessary cost changes later.
Approvals managed proactively
We coordinate building approvals and service requirements before construction begins. This helps avoid delays that can disrupt your timeline.
Early procurement planning
We plan materials and key trades around your construction timeline. This reduces last-minute decisions and helps keep the budget on track.
Controlled change management
During construction, experienced leaders oversee the site daily. If changes are required, they are priced and approved before work continues so there are no surprises.
The strongest proof of how we operate is who keeps coming back
A significant portion of our active project pipeline comes from clients who have worked with us before.
Not because of contractual obligation. Because they chose to return.
These are development managers, operations teams, and franchise groups who have experienced our communication firsthand, seen how we handle site challenges, and measured our delivery against their program and budget expectations.
They came back because the experience matched the promise. We do not take that pattern for granted.
It shapes how we approach every new project and every new client relationship. The level of care that earned repeat trust is the same from day one. It is not reserved for existing relationships. It is how every project begins.
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Experienced leadership behind every project
Led by Shane, Crafted Spaces is backed by nearly three decades of construction experience. A qualified fibrous plasterer turned Director and Licensed Builder, Shane has built his career delivering complex, high-quality projects across hospitality, retail, workplace, and bespoke sectors. He brings a hands-on leadership style, combining traditional craftsmanship with modern construction methods to deliver practical, well-executed outcomes. Known for his attention to detail and strong site presence, Shane ensures every project runs smoothly, safely, and to the highest standard, driving the quality, consistency, and reputation Crafted Spaces is known for.
Kylie oversees operations at Crafted Spaces, ensuring projects are supported by strong systems, clear processes, and seamless coordination behind the scenes. With a focus on efficiency and organisation, Kylie manages project administration, financial tracking, and internal workflows to keep everything running smoothly from start to finish. Known for her attention to detail and proactive approach, she plays a critical role in supporting the delivery team, maintaining communication across projects, and ensuring compliance and reporting requirements are met. Kylie’s structured, no-nonsense approach helps drive consistency, accountability, and overall project performance across the business.
Chris leads fit out delivery at Crafted Spaces with over 34 years of construction experience. A qualified carpenter and shopfitter, Chris brings a rare balance of hands-on trade knowledge and high-level project leadership across workplace, QSR, and education sectors.Known for his calm, solutions-focused approach, he excels at coordinating teams and maintaining clear communication with clients and consultants. His deep understanding of construction methodologies, compliance, and program control ensures projects are delivered safely, efficiently, and to a high standard, making him a key driver of consistent, quality outcomes on every project.
What our clients value in working with us
“We worked with Crafted Spaces on the build of our brewery and bar fitout at Ocean Reach Brewing in Cowes including the installation of our 1500L brewhouse. Building a brewery requires specialist knowledge and precision and their team clearly understands the unique requirements of brewing facilities. Having been involved in multiple brewery builds across Victoria I've seen how important it is to work with builders who don't cut corners. Crafted Spaces holds themselves to very high standards and I would not hesitate to recommend them to anyone looking to build or fit out a brewery or hospitality venue.”
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Simon Bismire
“Crafted Spaces and Shane Sandford did an incredible job in bringing this restaurant to life. It’s been a pleasure partnering with you to lift it from the pages and make it a reality. Someone said to me today, “It looks just like the renders…. Actually better!” And that response is one of countless that highlight your team's maniacal focus on the detail, functionality and personification of our brand. Crafted is now part of history, building the highest volume Wendy’s restaurant ever, anywhere in the world. Thank you!”
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