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The complexity of a new build doesn't forgive gaps in coordination
Civil works fall behind because site conditions weren't investigated early enough. Authority approvals stall because submissions weren't sequenced with enough lead time. Long-lead procurement is left too late, and materials arrive after the program needed them.
Each delay compounds into the next phase, and by the time fitout begins, the opening date that once had margin is under serious pressure.
These aren't unlucky outcomes. They're coordination gaps that were avoidable from the start.
How we keep every phase of a new build connected
Site conditions assessed before programming begins
We investigate site conditions, access constraints, and services infrastructure early so the program is based on verified information rather than assumptions.
Authority approvals sequenced and tracked
We map the full approvals pathway (council, building certifier, services authorities) and manage submissions with enough lead time to prevent bottlenecks during construction.
Consultants coordinated under one program
Engineering, services, and design consultants are aligned to the construction program from the start. Their documentation is reviewed for conflicts before it reaches the site.
Procurement planned across the full timeline
Long-lead materials and key trades are identified and engaged early so procurement aligns with the program rather than chasing it.
Every phase managed as one connected build
Civil, structural, services, external works, and internal fitout are managed under a single program with clear handoffs between each phase. Nothing moves in isolation.
Standalone Commercial Buildings
Purpose-built commercial buildings constructed from the ground up on independent sites. Full scope from civil works and structural construction through to internal fitout, external finishes, and services infrastructure.
Drive-Thru Developments
Ground-up QSR and food retail sites with drive-thru lane design, construction, and integration. Includes car park, signage, external works, and full internal fitout coordinated around operational flow and brand standards.
Pad Site Developments
New builds delivered on designated pad sites within larger retail or commercial precincts. Requires careful coordination with precinct developers, landlords, and services infrastructure while managing an independent construction program.
Cold Shell Delivery
Construction of the base building shell, including structure, envelope, and core services, roughed in and ready for tenant fitout. Coordinated to meet landlord or developer specifications with clear documentation for the incoming tenant.
New Builds Within Active Centres
Ground-up construction within operational shopping centres or precincts. Requires coordination with centre management for access, staging, noise restrictions, and services connections while maintaining minimal disruption to surrounding tenants.
Turnkey Delivery
Complete new build delivery from bare site through to a fully operational space ready to trade on day one. Every phase from civil through to fitout, equipment installation, and commissioning is managed under one contract.
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Working across sectors where timing and detail are essential
Quick Service Restaurants (QSR)
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Fast-paced environments where brand standards, services, and staging must align. We understand drive-thru layouts, kitchen coordination, and the importance of a smooth opening.
Hospitality
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Customer-focused venues where layout, finishes, and back-of-house flow matter. We coordinate services carefully so the space operates efficiently from day one.
Retail
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Shopping centre and standalone tenancies requiring clear landlord coordination and precise execution. We manage approvals and staging to keep the build organised and presentable.
Fitness & Wellness
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High-use environments that require durable finishes and smart planning. We build spaces that support equipment integration, member flow, and long-term performance.
Education
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Educational facilities where construction must work around active campuses and strict term schedules. We coordinate staged works carefully to minimise disruption to learning environments.
Office
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Workplaces designed to support collaboration and day-to-day productivity. We deliver tailored interiors that balance brand presentation with practical functionality.
Visibility and control across every phase of your new build
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Submit your project details
Share your project brief, site information, timeline requirements, and any relevant documentation. This helps us understand the scope and complexity of your new build before the first conversation.
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Site review and initial discussion
We review your site information, assess key constraints, and arrange a conversation to clarify objectives, program expectations, and stakeholder requirements. This is also where we assess whether the project is the right fit for both sides.
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Scope, program, and cost development
We engage consultants, investigate site conditions, and develop a detailed scope, program, and cost plan. You receive a clear picture of what is being delivered, how it will be phased, and what it will cost before any commitment is made.
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Authority approvals and pre-construction
Once the scope and cost are approved, we manage all authority submissions, finalise trade procurement, confirm long-lead materials, and lock in the construction program. Your project is fully coordinated before site work begins.
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Construction across all phases
Our team manages the build from civil works through structural, external, and internal fitout phases. You receive regular milestone reporting and are kept informed of progress, decisions, and any items requiring your input without needing to manage the day-to-day detail.
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Completion and handover
Final inspections, commissioning, defect rectification, and occupancy approvals are managed before handover. Your building is delivered with full documentation, warranties, and compliance certification ready for operation.
New builds delivered from the ground up across different sites and sectors
What our clients value in working with us
“We worked with Crafted Spaces on the build of our brewery and bar fitout at Ocean Reach Brewing in Cowes including the installation of our 1500L brewhouse. Building a brewery requires specialist knowledge and precision and their team clearly understands the unique requirements of brewing facilities. Having been involved in multiple brewery builds across Victoria I've seen how important it is to work with builders who don't cut corners. Crafted Spaces holds themselves to very high standards and I would not hesitate to recommend them to anyone looking to build or fit out a brewery or hospitality venue.”
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Simon Bismire
“Crafted Spaces and Shane Sandford did an incredible job in bringing this restaurant to life. It’s been a pleasure partnering with you to lift it from the pages and make it a reality. Someone said to me today, “It looks just like the renders…. Actually better!” And that response is one of countless that highlight your team's maniacal focus on the detail, functionality and personification of our brand. Crafted is now part of history, building the highest volume Wendy’s restaurant ever, anywhere in the world. Thank you!”
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Common questions about commercial new build projects
Every new build is managed under a single integrated program that connects civil, structural, external, and fitout phases. Each phase has defined milestones and handoff points. We track progress against the full program weekly so drift in one phase is identified and addressed before it compounds into the next.
New builds typically require development approval, building approval, plumbing and drainage approvals, services authority connections, fire compliance certification, and occupancy approval. We map the full approvals pathway early and manage submissions with enough lead time to prevent them from stalling the construction program.
Weather and unexpected ground conditions are inherent risks in any new build. We account for these in the program with realistic allowances based on site location and seasonal patterns. When delays occur, we assess the impact, adjust the program, and communicate the revised timeline and any options to recover lost time.
Long-lead materials and key trades are identified during pre-construction and engaged early so procurement aligns with the program. We track delivery timelines throughout the project and flag risks early if supply conditions change. This prevents the late procurement scramble that commonly disrupts new build programs.
You receive regular milestone reporting, documented progress updates, and direct access to the project leader managing your build. We surface decisions when your input is needed and manage the day-to-day detail so you maintain visibility without carrying the coordination workload.
Yes. We manage every phase of ground-up construction under one contract, including civil and site works, structural construction, external finishes, services infrastructure, and internal fitout. This single point of accountability ensures continuity across phases and eliminates the coordination gaps that occur when different contractors manage different stages.
Before a new building can legally operate, it requires final inspection, compliance certification across all relevant disciplines, and an occupancy approval or certificate. We coordinate this full close-out process as part of our standard handover so there are no regulatory loose ends when you take possession.
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